Privacy Policy
Effective Date: October 01, 2025
Soomé values your privacy and is committed to safeguarding personal and business information. This Privacy Policy applies to all visitors, partners, bulk/group purchasers, and individual consumers who contact Soomé. It explains how we collect, use, disclose, and protect information.
1. Information We Collect
Soomé may collect information from all users, including partners, bulk/group purchasers, and individual consumers:
- Contact & Business Information: Name, email, phone, mailing address, company name, job title (if applicable).
- Order or Inquiry Information: Shipping and billing addresses, order details, payment data (processed securely via third-party providers)
- Website Usage Data: IP address, browser type, device information, pages visited, and time spent (via cookies and analytics).
2. How We Use Your Information
We use collected information to:
- Respond to inquiries or requests
- Process and fulfill orders (B2B, bulk, or group)
- Manage partnerships and communications
- Perform billing, invoicing, and payment processing
- Ensure compliance with legal and contractual obligations
- Improve website and communications
- Send updates, newsletters, or promotional content only if opted in
3. How We Share Your Information
Soomé does not sell or rent personal data. Information may be shared with trusted third parties only for:
- Website operation and communications
- Payment processing (we do not store full payment details)
- Logistics and order fulfillment
- Legal or regulatory compliance
- Contract management and operational support
All third parties are bound to confidentiality and data protection obligations.
4. Your Privacy Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal limitations)
- Opt out of newsletters or promotional communications
Requests can be submitted via the website contact form.
5. Data Retention
Soomé retains information for the duration of the partnership, bulk/group order, or consumer inquiry, and as required by applicable law.
6. Cookies and Analytics
The website uses cookies to improve browsing experience and analyze traffic. Users may disable cookies via browser settings, though some features may not function.
7. Data Security
Soomé implements reasonable measures to protect information. Internet transmissions are not completely secure; users should take precautions when sharing sensitive data online.
8. Third-Party Links
The website may include links to external sites. Soomé is not responsible for the privacy practices or content of third-party websites.
9. Changes to This Policy
Soomé may update this Privacy Policy. The “Effective Date” will reflect the latest version. Users are encouraged to review periodically.
10. Contact Us
Questions about this Privacy Policy or your data may be submitted via the website contact form.